10.1 In case of withdrawal, the Customer has the right to reimbursement of all payments made to the Seller, excluding delivery costs. These refunds will be made using the same payment method used by the Customer for the initial transaction.

10.2 In case of withdrawal, the Customer is obliged to return the goods received from the Seller at his own expense, without undue delay and in any case within 14 days from the day on which the Customer communicated his withdrawal from this contract.

10.3 The goods must be delivered to the address:


c / o Damanhur Crea

via Baldissero n.21, 10080 Vidracco (TO), Italy

10.4 The refund will be suspended until receipt of the goods by the Seller.

10.5 The Customer is only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

10.6 The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the Seller will reimburse the amount of the products subject to withdrawal within a maximum period of 14 days from the return.

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